Refund policy

We do NOT offer refunds, however, we will offer a Store credit which you can use towards a future purchase. Process must be initiated within 15 days of your order delivery date.  All returns must be submitted via our online returns Process below.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and with tags. You’ll also need the receipt or proof of purchase.

Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.

To start a return, you can contact us at support@C3KidsFashions.com. Please note that returns will need to be sent to the following address: 40 Burton Hills Blvd, Suite 200, Nashville, TN 37215

If your return is accepted, we’ll send you an email correspondence with instructions on how to retrieve your store credit.

You can always contact us for any return related questions at support@C3KidsFashions.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Final Sale Items

Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale

ORDER NOT DELIVERED OR RETURNED TO SENDER

In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.

Please ensure that your address is correct when you place your order.

By completing a purchase with us you are agreeing to our full return policy.